• Medical Notice

    Please note: All products are consumer products and thus not suitable for the prevention or treatment of diseases. The claims made are based on experience and non-scientifically made observations/methods, which are not recognized in the prevailing scientific paradigm. The suitability and effectiveness of the products are not scientifically proven.

  • Price details

    The prices at the time the order is placed in the form specified on the websites and/or communicated by us shall apply. Our prices shall be deemed to include the German value added tax (19%) and any other price elements to the extent that we perform the delivery within Germany and within the EU and/or to the extent that we render any services, such as seminars, for private individuals outside the EU. In case of any delivery of products and/or to the extent that we render any services, for ex. seminars, for business customers outside the EU, no value added tax shall be invoiced.

    In the event that any payment requires any currency conversion, this conversion shall be carried out at an updated exchange rate, defined by the European Central Bank.

    The prices at the time the order is placed in the form specified on the websites and/or communicated by us shall apply. Our prices shall be deemed to

  • Shipping and additional costs

    In case of any deliveries within Germany, we shall bear the shipping costs. In the event of any deliveries outside Germany, shipping costs shall be charged. The shipping costs or any deliveries shall be invoiced depending on the respective content of the product shipping cart and the shipping address selected by the customer and shall be specified to the customer during the ordering process before the order is sent. An overview of the costs can be found on our website at http://beyondmatters.info under “Price Details, Dispatch and Additional Costs, Delivery Times”.

    Here you can find an overview of the costs and shipping time

    Delivery Germany free of charge (DHL 10 days)

    Delivery within EU € 5,00 (DHL 10 days)

    Delivery USA/Kanada € 20,00 (FedEx 10-15 days)

    In case of any deliveries outside the EU, the additional taxes and customs duties shall be charged, where applicable. Any customs or import duties shall be charged as soon as the package has arrived in your country. Any customs clearance fees shall be borne by you. We shall not be deemed to have any influence on such fees and are not able to predict their amount. The customs regulations vary considerably from country to country. If you need any further information, please contact your local customs authorities.

    In case of any deliveries within Germany, we shall bear the shipping costs. In the event of any deliveries outside Germany, shipping costs shall be

  • Delivery and delivery time

    Within Europe, delivery will be performed with DHL. Outside Europe, delivery will take place with FedEx or DHL. All articles offered will be available in Europe within a period of 10 days.

    Outside Europe, the delivery time may vary depending on the respective shipping route.

    Within Europe, delivery will be performed with DHL. Outside Europe, delivery will take place with FedEx or DHL. All articles offered will be available

  • Data Protection

    You data will be processed and stored by us in compliance with the German Federal Data Protection Act (Bundesdatenschutzgesetz, BDSG) and the German Telemedia Act (Telemediengesetz, TMG). A more detailed reference to our data protection provisions can be found under the “Data Protection” menu item on the website at www.beyondmatters.info.

    You data will be processed and stored by us in compliance with the German Federal Data Protection Act (Bundesdatenschutzgesetz, BDSG) and the German

  • Availability

    In the event that we notify, after the conclusion of the agreement, that the ordered product is no longer available from us through no fault of our own, any delivery is permanently rendered impossible due to any event of force majeure or due to any unforeseeable impediments to performance which cannot be rectified using reasonable expenses, we shall be entitled to withdraw from the agreement. The customer shall notify us of any non-availability without undue delay. Any payments already received shall be reimbursed by us without undue delay following any withdrawal from the agreement by us or by the customer.

    In the event that we notify, after the conclusion of the agreement, that the ordered product is no longer available from us through no fault of our

  • Money-Back Guarantee

    In addition to the statutory right of revocation and our statutory warranty obligations, we shall grant you an extended right of return for any purchases of our products, provided that you are not satisfied with the effect described by us with respect to our products. By exercising this right of return, you may withdraw from the agreement also after the expiry of the revocation period of 14 days (see Information on the Right of Revocation above) by sending back the product to our address within a period of 30 days after its receipt: Beyond Matters GmbH, Landauer Str. 47, 67346 Speyer, Germany, e-mail: mail@beyondmatters.info

    The punctual dispatch shall be sufficient for observance of the time limit. The repayment shall be effected once the right of return is exercised, but not earlier than after receipt of the returned products, to the bank account used by you for the payment. In the event that you have effected the payment via PayPal / by credit card, the reimbursement shall be made to the associated PayPal / credit card account.

    Your statutory right of revocation (cf. clause 4) shall not be affected by any compliance with our rules on the additional extended right of return granted by agreement and shall remain in force irrespective hereof. Until the expiration of the time limit granted for the statutory right of revocation, the statutory terms and conditions specified there shall apply exclusively. Moreover, the extended right of return granted by agreement shall not have any restrictive effect on your statutory warranty rights, which shall remain vested in you to an unlimited extent.

    In addition to the statutory right of revocation and our statutory warranty obligations, we shall grant you an extended right of return for any

  • Payments

    You shall have the choice to effect the payment by payment in advance, credit card or PayPal. In the event that the payment in dvance method of payment is selected, we will communicate our bank details to you in the order confirmation and we will deliver the goods once we have received your payment. In case the payment is effected by credit card or via PayPal, your bank account will be debited once the order has been placed. Any costs invoiced by us, where applicable, depending on the method of payment shall be specified in closer detail during the ordering process.

    You shall have the choice to effect the payment by payment in advance, credit card or PayPal. In the event that the payment in dvance method of

About Beyond Matters

It is our desire to support you to the best of our ability on this shared journey we
call live.

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